Valet Parking

Seminole Exchange's executive team continues to define the gold standard in grand openings and management of high volume valet/ transportation venues. In addition to designing and optimizing the physical space of a parking location, we have significantly contributed to the development and implementation of software applications that capture vehicular and employee data at numerous touch points across the life cycle of a checked vehicle. The result is a powerful data set capable of tracking each action in a valet record. The Automated Valet Parking Management system can be used to run reports, real-time queries on current parking conditions and other important facets of the business. Detailed results can identify anything from employees that require attention, to locating unclaimed cars at your facility. Report results can then be focused into employee retraining programs, further extending hospitality to customers. These are only a few examples of how the Seminole Exchange Advantage delivers peace of mind to busy hotel and casino managers. We currently valet park over one million vehicles annually, and maintain a Five Diamond Service Rating (AAA) at all locations operating under Seminole Exchange. Averaging a powerful 98% approval rating on the Richey Reports, a secret shopper service, we extend hospitality by striving for perfection at each customer/employee touch point.